 Welcome to our October edition of The Mobile Message Alamein solutions have proved to streamline operations in a number of different industries. Later this month we are co-exhibiting with our partner Thames Valley Operators at Access 08, the largest and most inspirational event for the Community Transport industry, and in this newsletter you can read what benefits Alamein MNTS technology has brought to TVO and their scheduling system, CATSS. This month we also look at: * "XDA Ignito" added to O2 device range * Techie Tip - MNTS Redundant Access Options * Overview of SME 08 We would welcome your comments and feedback on this newsletter and would ask that you forward it to any colleague who may find it of interest. Community Transport Solutions - A case study on Thames Valley Operators With a state-of-the-art scheduling system now backed up by Alamein’s MNTS Community Transport solution, Thames Valley Operators have moved their business on from what they described as “nearly right, but not quite” to “second-to-none”. Thames Valley Operators (TVO, comprising Slough Community Transport, Wokingham’s Keep Mobile service and Swindon Dial-a-Ride) offer services such as group transport, dial-a-ride, dial-a-bus, day trips and shopmobility. The organisation decided its technology needed to enter the 21st century and developed a Computer Aided Transport Scheduling System (CATSS), to replace its old, unsupported software. After proving CATSS in their own operations, TVO found itself in a position to offer the system to other organisations. To read further please click here "XDA Ignito" added to O2 device range Another new XDA has been released by O2 - the XDA Ignito. This is small form factor unit similar to the Orbit 2 and likely its replacement in the range. Positioned alongside the larger semi-robust XDA Mantle this provides a range of options suited to durable requirements (Mantle) or business (Ignito). Alamein intend to certify both of these devices for use with MNTS. In the meantime a great web resource to read about all of the XDA range including the new Mantle and Ignito may be found here www.my-xda.com Techie Tip - MNTS Redundant Access Options The Alamein MNTS platform is under-pinned by a redundant infrastructure, however we have received several enquiries about contingency options for the rare occasions that the mobile network fails and hence PDAs are unable to access the MNTS system. Click here to read further SME 2008 Service Management Expo 2008 (NEC Birmingham, 16-17 September) heralded as a huge success for the field service management market, attracting new delegates from a wider range of industry sectors than ever before.
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