Customer Connect

Customer Connect from Alamein is a secure Online Bookings Management System which benefits both fleet operators and their customers. 

Your account customers will have the ability to

•  easily and securely place and manage their bookings online
•  plan ahead with advanced booking creation
•  amend, add and cancel bookings with automatic synchronisation to your booking system
•  view the current status of their booking
•  stay in control with full access to their current and historic bookings

By using Customer Connect your organisation will provide a professional and reliable on line booking service which helps you to

•  efficiently manage your fleet resources through visibility of advanced bookings and real time updates
•  facilitate two way communication with  your customers  improving customer service levels and strengthening relationships
•  reduce paper work and unnecessary administration 
•  prevent unnecessary time wasting via address validation
•  secure your customers repeat business and  attract potential new customers

For more information on how Customer Connect can help your business and keep you one step ahead of the competition please contact us on 0845 123 3923

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